Back in April, a bill was introduced in the House of Representatives that
would force phone service providers to make it simpler for customers to
block unwanted prerecorded and automated calls. The ROBOCOP Act has been
sitting idle for a while, but now, Senator Chuck Schumer of New York has
brought the ROBOCOP Act before the Senate. If successful, the Act would
compel the FCC to require that telephone service providers give their
customers access to optional technology to block unwanted robocalls.
Despite the National “Do Not Call” registry, robocalls are
still an annoying problem for telephone customers, and telecom companies
are simply taking too long to find an adequate solution. An epidemic affecting
both landlines and mobile phones, unwanted phone calls from scam artists
and telemarketers have gotten worse. This is because the registry only
protects consumers from unwanted phone calls from legitimate telemarketers
who heed the Do Not Call list – it does not provide any protection
against identity thieves and others who don’t care about breaking the law.
There are some software and hardware-based methods of blocking unwanted
phone calls, but not many have been rolled out on any significant scale.
So far, the widest deployment by a telecom provider has been Time Warner
Cable’s integration of a free service called
Nomorobo, which won the FTC Robocall Challenge. Verizon is currently working on
a similar integration.
If you have joined the National “Do Not Call” Registry and
are still getting unwanted robocalls after at least 30 days, you may have
legal recourse. Contact a Chicago consumer attorney at Sulaiman Law Group,
LTD to talk about your case and whether you are eligible to pursue compensation
Telephone Consumer Protection Act (TCPA).
To speak with an attorney at our firm, please call (312) 313-1613 to
schedule a consultation.