In July, an Illinois federal court approved a preliminary TCPA class action
settlement between American Express and consumers who accused the company
of using illegal debt collection methods including telemarketing contact
through consumer cell phones.
The Honorable John Z. Lee presided over the case. According to the settlement
agreement, the first preliminary approval was for an $8.25 million settlement
for the 798,000 class action members who were receiving the automated
telemarketing calls from AmEx. The second was a $1 million settlement
involving 3,200 class action members accusing AmEx of using a third party
collector to make automated calls in violation of the Telephone Consumer
AmEx argued against the allegations, claiming that they had consent for
all calls made and that the rulings by the Federal Communications Commission
(FCC) defining automatic telephone dialing system would not be upheld
in court. They also claimed that various Telemarketing Class Members were
subject to arbitration instead of a lawsuit and that the class could not
be certified due to a number of issues.
Under the TCPA, consumers are protected from various tactics utilized by
debt collectors to recover debts. If the rights of the consumers are violated,
they may be able to take legal action to pursue compensation. This is
when it is beneficial to hire a skilled
Chicago consumer lawyer to help navigate complex claims.
At Sulaiman Law Group, LTD, our team is ready to help pursue compensation
on behalf of consumers whose rights have been violated.
If you suspect that your rights under the TCPA have been violated, we encourage you to
call our firm today.